The cathedral

The main body of Hereford Cathedral is fully wheelchair accessible. All main entrances are level, with small ramps into St Johns Walk and into the shop. Please note that the floor can be a little uneven in places, due to the age of the building. There is also a small step down into the Stanbury Chapel (less than 4cm).

Unfortunately, our Crypt, Lady Chapel and Audley Chapel are not wheelchair accessible. There are five steps up to the Lady Chapel, and therefore also to the Audley Chapel which is accessed via the Lady Chapel. A printed guide to the inaccessible chapels is available from our Welcome Desk, and volunteer Guides are always happy to provide further information or answer any questions.

Wheelchairs are available for visitors to borrow, but visitors are advised to book these in advance by phoning the vestry (01432 374234).

There is a large-print guide to Hereford Cathedral, as well as Braille guides and tactile maps, produced in partnership with the Royal National College for the Blind. These are all available to borrow free of charge from our Welcome Desk.

There is a hearing loop available during services, which our vestry team can advise you further on.

Mappa Mundi and Chained Library

The exhibition, which houses the Mappa Mundi and Chained Library, is also fully wheelchair accessible. There is a charge to enter the exhibition, but carers are entitled to free access. There is an interactive tactile model of the Mappa Mundi, with a description of key parts of the map, as well as Braille. Braille guides to the exhibition are available to borrow, and there is also a large tactile map of the Mappa Mundi. Although there is not a separate audio guide, there is a audio commentary on the video about the Mappa Mundi.

Cafe 

The cafe is also fully wheelchair accessible, and priority seated is provided.

Toilets

There is an accessible toilet, located in our Chapter House Garden; this can be reached directly from the car park. A Radar key is needed to open the toilet, but spare keys are available from the shop and the vestry. The door width is 92cm. The nearest Changing Places Toilet is in Old Market, which is less than 250 metres away.

Relaxed Access

We have prepared a Social Story to help prepare visitors for a trip to the cathedral which can be downloaded below.

Hereford Cathedral Social Story

We have recently started offering 'Autism Quiet Time', to allow visitors who struggle with sensory overload to visit Hereford Cathedral at quieter times.

If you have any queries, questions or suggestion about accessibility at Hereford Cathedral please email [email protected] (Accessibility Officer)